FAQ

General questions

  • What does the ENQT GmbH offer?

    ENQT GmbH is a company that offers solutions in the areas of measurement technology, energy, IoT and Industry 4.0. This includes the engineering, production, sales and consulting regarding all aspects of the topics.

  • For which companies are the solutions of ENQT GmbH useful?

    The products and services of ENQT GmbH are suitable for all companies in different industries. Our measurement solutions are suitable for all companies who wants to connect their devices to the mobile network. Our services are designed for all companies that want to prepare for digitization and Industry 4.0. A strong focus is placed on the energy industry.

  • When does the Smart Meter Rollout begin?

    The requirement to install smart meters was already decided in 2015. However, there are currently not enough certified SMGW manufacturers, which results in a delay of the rollout. It is expected that further manufacturers will be certified in the course of 2020. This means that the rollout can begin around the middle of 2020.

  • What is Smart Metering?

    The term smart metering refers to the computer-supported measurement, determination and control of energy consumption by intelligent metering systems. Following the certification process for the gateways, these intelligent measuring systems will become mandatory for all customers with a power consumption of over 6,000 kWh. By 2032 every meter must be upgraded.

  • How can you assign us?

    You are welcome to contact us by phone or e-mail. We are looking forward to advise you by phone. +49 40 35 73 20 65 or by E-Mail info@enqt.de.

  • How long does the delivery take?

    The delivery time is about 4 weeks at the moment.

  • Are there any training courses on Industry 4.0 and Smart Metering?

    We offer trainings and workshops on many issues related to energy, industry 4.0, IoT and smart metering. Feel free to come towards us. We are looking forward to advise you!

  • Can I make an online order?

    At the moment it is not possible to order online. But we are always available by e-mail or telephone.

Products

TMate Field
  • What can I measure with the TMate Field ?

    With our measuring instruments the signal attenuation, the transmission rate and other network parameters can be measured.

  • In which networks can I do measurements?

    In Germany all three telecommunications networks can be tested. (Telekom, Vodafone and Telefonica)

  • How long does it take to learn the handling?

    The handling of the measuring device can be learned within less than 10 minutes and is very easy.

  • Can I use other antennas?

    Yes other antennas can be connected via the SMA ports. SMGW antennas can also be connected by using a FAKRA adapter. A FAKRA adapter is provided with the unit. Antennas with other connections can be connected via appropriate adapters which are available on request.

  • Can I use the Touch Display with gloves on?

    Yes the screen can be easily operated with gloves. A stylus is also included for operation.

  • Do I need the provided cloud connection?

    You do not need a cloud connection for the TMate Field Live. The TMate Field Complete uses a cloud connection to perform speed measurements and transfer measurement data.

  • How long does the measurement take?

    The measurement takes 1-5 minutes depending on the amount of configured networks. Using the live measurement you can perform a continuous attenuation measurement to identify the optimal antenna position.

  • How will TMate Field be invoiced?

    The invoicing for the purchase device is a one-time payment. The devices with a contract term are invoiced monthly.

  • Can I order customized solutions?

    For individual solutions please contact us as soon as possible. We can always create an individual concept for your needs.

TMate WMR
  • What can I measure with the TMate WMR?

    The TMate WMR can be used to measure Wireless MBUS networks. The device receives all wMBUS telegrams and transfers them to our Android app. The telegrams can be displayed in the App and exported from there. To get a quick overview the attenuation is displayed for every telegram.

  • To which Android versions is the app compatible?

    The latest Android versions are all supported. Please do not hesitate to contact us if you have any questions or compatibility problems.

  • Can I use other antennas?

    Yes other antennas can be connected via the SMA ports. SMGW antennas can also be connected by using a FAKRA adapter. Antennas with other connections can be connected via appropriate adapters which are available on request.

Data security

  • Is the measurement data saved in the TMate.de portal?

    Yes we keep all measurement data for you up to the termination of the contract. You can export your measurement data at any time using the portal.

  • How can I retrieve the data?

    You can easily access your data anytime through the TMate.de portal. We also offer you a CSV export for all data.

  • Is the CLOUD safe?

    We are using the latest encryption methods to secure our products. The data traffic is secured by TLS.

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